As soon as a family member is in a medical facility, either for a planned medical intervention or in an emergency, the extraordinary circumstances has far-reaching consequences.
These always concern the patient directly but also the rest of the family. Only the emotional aspects and their effects require a sensitive approach adapted to the situation in the presentation of our activities as well as to preserve the reputation, the discretion and the safety of all family members in and around the clinical facility.

Special defensive procedures are necessary to secure parts of buildings and individual locations in order to disrupt the day-to-day work processes within a clinic as little as possible and to take full account of the possibly culture-relevant aspects of our clients.